Terms of service
DISTANCE SALES CONTRACT
ARTICLE 1 - PARTIES
SELLER:
• Name / Company: AYKUT CAGLAR AYDIN
• Address: Atakent Mah. HANZADE KONAKLARI NO: 33B İÇ KAPI NO: 26 KÜÇÜKÇEKMECE/ İSTANBUL
• Phone: +905322704501 | E-mail: lujustudio@gmail.com
• Tax / Registration No: 1110362355
BUYER: The name, address and contact details provided during the order.
By accepting this contract, the Buyer agrees that, upon confirming the order, they are obliged to pay the order amount together with any shipping fees, taxes and other additional charges.
ARTICLE 2 - SUBJECT
This contract governs the rights and obligations of the parties regarding the sale and delivery of the product ordered electronically by the Buyer through https://www.lujustudio.com, in accordance with applicable consumer protection legislation.
ARTICLE 3 - PRODUCT AND PAYMENT
The type, quantity, sale price (incl. taxes), shipping fee and payment method of the product are as stated in the order summary and invoice. Payments are processed via [PayTR].
ARTICLE 4 - GENERAL PROVISIONS
4.1. The Buyer confirms having read the essential characteristics, price, payment and delivery information of the product and having given electronic confirmation.
4.2. The product is delivered within the period stated in the pre-information, not exceeding the statutory [30] days.
4.3. The Seller is responsible for delivering the product intact, complete and in accordance with the order.
4.4. If the product price is not paid for any reason or is cancelled in bank records, the Seller is released from the obligation to deliver.
ARTICLE 5 - RIGHT OF WITHDRAWAL
The Buyer may withdraw from the contract within 14 (fourteen) days of delivery without giving any reason. The withdrawal notice must be sent in writing to lujustudio@gmail.com within this period. In case of valid withdrawal, the amount is refunded within 14 days of receipt of the notice. The returned product must be unused, in its original packaging, complete with accessories and accompanied by the invoice.
ARTICLE 6 - PRODUCTS EXEMPT FROM WITHDRAWAL
• Products custom-made or personalised according to the Buyer’s request or personal needs (name/text printing, custom size, personal design). Such products cannot be returned or exchanged unless defective or incorrect.
• Products whose hygiene seal/packaging has been opened and are unsuitable for return for health reasons.
• Perishable goods or goods with an expiry date.
• Services performed immediately and digital content.
ARTICLE 7 - DEFAULT
If the Buyer defaults on a credit card payment, they agree to be liable to the issuing bank under their card agreement.
ARTICLE 8 - GOVERNING LAW AND JURISDICTION
Disputes shall be resolved before the competent Consumer Arbitration Committees and Consumer Courts in accordance with applicable law. ARTICLE 8 - GOVERNING LAW AND JURISDICTION
This contract is governed by the laws of the Republic of Türkiye. However, this choice of law shall not deprive any consumer of the protection afforded to them by the mandatory provisions of the law of their country of habitual residence.
For consumers resident in Türkiye, disputes shall be resolved before the competent Consumer Arbitration Committees and Consumer Courts.
For consumers resident in the European Union, the mandatory consumer protection rules of their EU Member State apply, and they may bring proceedings before the competent courts of their place of residence.
For consumers resident in the United States, the mandatory consumer protection rules of their state of residence apply.
Nothing in this contract limits any non-waivable statutory rights the consumer may have under applicable local law.ARTICLE 9 - ENTRY INTO FORCE
By confirming the order electronically, the Buyer is deemed to have accepted all terms of this contract, which enters into force on the date of confirmation.